NOTE: Orders to Germany will be cancelled.
Sorry for the inconvenience!
- Type of Stickers?
Stickers are MOSTLY waterproof! Only the journal stickers are made out of paper. Please read the item's listing description. If stickers are faulty please contact me. They are all made at home so please be patient with me. I will try to make them as perfect as I can! -
Handmade goods?
Most of my products (stickers and prints) are made by me at home! Using my own printer and cutting them all by hand. I will do my best to make the perfect! My charms, washi tapes and sticky notes are all manufactured outside, though! Hope you like them! - Return, Exchange & Refund Policy
I do not accept returns. All sales are final. If you recieved the wrong item or if the orders are damaged, faulty or lost, please contact me here. Any lost or damaged packages will be partially refunded. I do not have any control over your packages once I hand them over to the post office. - How long does it take to process an order? How long does it take to arrive?
I process an order within a week. Orders are packaged everyday but they are sent to the post office every Monday, Tuesday, and Wednesday.
Canada Post delivery times from my location:
Canada: 2 weeks to a month
US: 2 weeks to 1.5 months
International: 2 weeks to 3 months
Tracking will have a better guaranteed delivery date.
Note that these delivery dates changes a lot depending on the season. Mostly, US and International orders will arrive longer due to post office delays and the holidays. Thank you for your understanding! Please do contact me here, if you have any questions. - Custom fees on your package?
Please be aware of your own country's custom fees.
For UK and EU customers, I will not collect any VAT so you will have to pay additional VAT collected in your country, when the package reaches customs. You will experience additional package delays and additional processing fees. Please check more information about the fee at your country's custom offices before buying. - Why is my shipping fee so expensive?
All of the shipping fees are as cheap as they can get. It includes my packaging materials and time. If you didn't know, stickers are flat lettermail by default (without tracking) and this is the cheapest way to support me internationally! Thank you! ☆ - Missing items?
I package all of the orders myself and I could miss an item or two. Please contact me here about this issue. I will send it to you without extra shipping fee!
FRUIT STAND LOYALTY REWARD
Starting on June 2022, this reward program is exclusive to my website only and is not available on Etsy.
All orders above CAD$10 (excluding shipping fee and only after discounts are applied) are going to recieve a loyalty points card and a FRUIT point sticker. You will get 2 FRUIT points if you spend CAD$20+ and 3 for CAD$30 and so on.
- How does the card work?
Fruit stickers are the "points" and you stick it on the fruit basket at the back of the loyalty card. Every time you return to my shop and spend CAD$10+ (excluding shipping fee), you will receive a fruit sticker(s)/point(s)
- How many fruit points do I need to claim a reward?
Once you recieve 5 FRUITS (does not matter what fruits you get), you are eligible to claim exclusive rewards for the Loyalty Card program. You can claim a reward by leaving a message here or on my Instagram @tossedleaf - What are the claimable rewards and when can I claim them?
The rewards for the loyalty rewards are now 3 FREE sticker sheets of your choice that you can include on your next purchase! You can complete your points card at any time. They do not expire. Contact me here or on Instagram @tossedleaf to claim rewards!
